Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
All purchases are final once checkout is complete.
However, we understand things happen — so orders can be modified during the processing stage (before shipping begins).Once your order is shipped, we can’t make changes, cancellations, or refunds.This policy helps us maintain quality control and limited inventory for our exclusive pieces.
Please double-check your details before confirming your order.Every item is made, packed, and sent with care — no exchanges, no returns.
When will my order arrive?
If you are within USA , paid shipping usually takes 3-5 business days. International shipping typically takes 10–15 business days. We know that might feel a little longer than usual, but here’s why: each order is carefully processed, quality checked, and packaged by hand to make sure you receive premium pieces that meet our standards.
We appreciate your patience and understanding—good things take time, and we promise it’ll be worth the wait.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.